Contact Us

The most convenient and effective means of reaching us is by email. Please use the email form below to contact us. In most circumstances you will receive a response within 24 hours. However, as Jeff White answers each email personally, response times may vary.

Please review these important reminders before you submit your message:

  • Double-check your email address! If you mis-type your address, there will be no way for us to reach you.

  • You will notice that there is no provision to provide attachments through this form. If you have attachments that you would like to share, simply send us a short email via this form, and we will continue dialogue with you through traditional email, which will support your attachments.

  • Please note that we do not cut others' rough, nor do we recut others' gems.

  • Please consider checking our Frequently Asked Questions page prior to sending email, as it is possible that your question might be addressed there.

Other Ways to Reach Us:

J.L. White Fine Gemstones
PO Box 7506
Kingsport, TN 37664

(423) 254-0901

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